Front Desk Associate All Shifts - Weekends, Morning, Evenings Lorton

Front Desk Associate All Shifts - Weekends, Morning, Evenings

Part Time • Lorton
Benefits:
  • Employee discounts
  • Flexible schedule
  • Free uniforms
  • Training & development
Position Summary:
 
As a Front Desk Associate at Gold’s Gym Lake Ridge, you are the first point of contact for our members and guests. Your role is essential in setting the tone for a positive and engaging gym experience. You will be responsible for providing outstanding customer service, supporting daily gym operations, and ensuring every member feels welcomed, informed, and motivated.
 
 
Key Responsibilities:
 
  • Greet members, guests, and staff in a friendly, professional, and energetic manner. 
     
  • Check members into the system and verify memberships.
     
  • Handle incoming calls, answer questions about gym services and policies, and route inquiries as needed.
     
  • Maintain a clean, organized, and inviting front desk and lobby area.
     
  • Assist with member check-ins and account questions and membership sales
     
  • Manage retail transactions, including selling merchandise, snacks, and beverages using POS systems.
     
  • Monitor gym traffic to ensure member safety and proper facility usage.
     
  • Assist with opening and closing duties, and maintain accurate shift notes and reports if necessary 
     
  • Promote upcoming events, training packages, and club initiatives.
     
  • Follow company procedures and uphold Gold’s Gym brand standards.
     
  • Report maintenance or safety issues promptly to management.
     
Qualifications:

  • Prior experience in customer service, hospitality, or front desk roles preferred.
     
  • Positive attitude with excellent communication and interpersonal skills.
     
  • Basic computer skills and ability to learn new systems quickly.
     
  • Understanding of cash handling and point-of-sale transactions.
     
  • Must be detail-oriented, organized, and dependable.
     
  • Current CPR certification (required or must be obtained within 30 days of hire).
     
  • Must be available to work flexible shifts including mornings, evenings, weekends, and holidays.
     
What We Offer:

  • Competitive hourly wage
     
  • Complimentary gym membership
     
  • Opportunities for growth and advancement within the Gold’s Gym network
     
  • A fun, energetic, and team-oriented work environment
     
  • Discounts on retail
     
Join the Legacy:
 
Gold’s Gym has been a global leader in fitness for over 50 years — and at Gold’s Gym Lake Ridge, we’re committed to changing lives through fitness. When you join our team, you’re not just taking a job — you’re stepping into a community that values passion, purpose, and progress.
Compensation: $12.41 per hour




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PERKS

Free Gym Membership
Opportunity for Advancement
Industry-Standard Compensation
Flexible Schedules
Fun Work Atmosphere