Position Overview

The Front Desk/Sales Lead is the first point of contact for members and guests, ensuring a welcoming and professional experience at our gym. In addition to front desk responsibilities, this role plays a key part in sales outreach, membership growth, and social media engagement. The ideal candidate is energetic, customer-focused, and driven to meet and exceed sales goals while maintaining an organized and engaging front desk environment.

We Offer:

Competitive pay with sales incentives
Training programs to support professional growth
Free gym membership and group exercise classes
Part time, flexible hours
A supportive and dynamic workplace culture that values individuality, growth, and fun

Responsibilities:

Customer Service & Front Desk Duties
- Greet and check in members and guests, creating a positive and friendly atmosphere
- Answer inquiries about gym operations, policies, and membership options
- Process retail and concession sales
- Maintain a clean and organized front desk area
- Answer phone calls professionally and courteously

Sales & Membership Growth
- Proactively reach out to prospective members via phone, email, and in-person interactions
- Conduct gym tours for potential members and educate them on membership benefits
- Follow up with leads to convert them into active members
- Meet or exceed individual and team sales goals

Social Media & Engagement
- Assist in creating and posting content for the gym’s social media platforms
- Engage with members online to promote events, specials, and fitness programs
- Help generate community interest through social media outreach

Requirements:

Sales-driven mindset with a passion for fitness and helping others achieve their goals
Excellent customer service skills with a friendly and outgoing personality
Strong communication skills for both in-person and digital interactions
Ability to multi-task and thrive in a fast-paced environment
Experience in sales, marketing, or social media is a plus but not required

About Gold’s Gym

What started out in 1965 as a small gym in Venice Beach, California, has since become the most well-known and traditional fitness company in the world—Gold's Gym. Over the last 55+ years, Gold's Gym has developed into a global brand with over 600 locations spanning six continents. Bodybuilding greats such as Arnold Schwarzenegger, Lou Ferrigno, and Franco Columbu trained at the original Gold's Gym, which went on to become the most legendary gym in the world. Today, Gold’s Gym continues to help people of all fitness levels achieve their goals with best-in-class facilities, expert trainers, and a supportive fitness community.

What started out in 1965 as a small gym in Venice Beach, California has since become the most well-known and traditional fitness company in the world - - Gold's Gym. Over the last 55 years, Gold's Gym has developed into a global brand with over 600 locations spanning 6 continents. Bodybuilding greats such as Arnold Schwarzenegger, Lou Ferrigno and Franco Columbu worked out at the original Gold's Gym, which went on to become the most legendary gym in the world. In the fitness industry, the brand enjoys cult status and universal appeal with 96% aided brand awareness.

We attribute much of our success to our company culture. We're down-to-earth, reliable, and entrepreneurial - - but also enthusiastic, collaborative, and creative.

If this feels like you, we can't wait to get your application!

(if you already have a resume on Indeed)