- Supervise, manage, and lead sales team members to ensure they are meeting expectations and goals on a consistent basis
- Hire, train, and develops sales, kids club, and housekeeping employees
- Maintain acceptable level of personal sales production
- Effectively manages the operations of the gym, including managing gym-controllable inventory and assets
- Supports management with managing/processing cancellations, following procedures in place to improve member retention and ensuring all member concerns are addressed in a timely manner
- Responsible for managing member feedback process
- Assists General Manager with management of Medallia to ensure all members concerns are addressed in a timely manner
- Assists General Manager with bi-weekly payroll to ensure all missed punches are corrected and submitted on time
- Responsible for communicating and following cash management procedures
- High School diploma with 3 years professional experience. College degree preferred.
- Fitness industry experience preferred but not required.
- Be promotionally-oriented and have the ability to direct sales through company required outreach programs.
- Strong customer service orientation with proven results.
- Understanding of performance metrics including P&L, revenue, budgeting, inventory, payroll, cost controls and facilities maintenance.
- Excellent verbal and written communication skills.
- Entrepreneurial spirit with open, participative leadership style and drive for excellence.
- Strong work ethic, integrity, and professional demeanor
What started out in 1965 as a small gym in Venice Beach, California has since become the most well-known and traditional fitness company in the world - - Gold's Gym. Over the last 55 years, Gold's Gym has developed into a global brand with over 600 locations spanning 6 continents. Bodybuilding greats such as Arnold Schwarzenegger, Lou Ferrigno and Franco Columbu worked out at the original Gold's Gym, which went on to become the most legendary gym in the world. In the fitness industry, the brand enjoys cult status and universal appeal with 96% aided brand awareness.
We attribute much of our success to our company culture. We're down-to-earth, reliable, and entrepreneurial - - but also enthusiastic, collaborative, and creative.
If this feels like you, we can't wait to get your application!
(if you already have a resume on Indeed)