- Promotes membership sales and assists with retention efforts of members.
- Ensures that each guest receives outstanding guest service by providing a guest-friendly environment, including greeting and acknowledging every guest and by maintaining outstanding standards, solid promotional knowledge and all other components of guest services.
- Recruits, trains, develops and communicates with all staff as well as assesses performance as needed under the direction of the General Manager.
- Maintains all merchandising standards, display presentations and signing standards and monitors inventory levels.
- Properly delegates, monitors and evaluates specifically assigned responsibilities of subordinate team members.
- Maintains adherence to all company policies and procedures.
- Manages employee issues and member issues in the absence of the General Manager.
- Performs any other duties as assigned by supervisor.
- High school diploma or equivalent.
- Experience in a customer service and sales role.
- Current CPR Certification or ability to obtain within 30 days of employment – company will provide this training if not already certified.
- Fitness industry experience.
- Associates or Bachelor’s degree in business or related field.
- Supervisory experience of customer service and sales roles.
- Salary plus bonus/commission opportunities.
- Full-Time employees are eligible for benefits including medical, dental, vision, short term disability and life insurance.
- Paid time off for Full-Time employees.
- Full-Time employees are eligible to receive a gym membership for themselves and their spouse or domestic partner for the length of their employment.
- Discount (25%) on all retail products.
What started out in 1965 as a small gym in Venice Beach, California has since become the most well-known and traditional fitness company in the world - - Gold's Gym. Over the last 55 years, Gold's Gym has developed into a global brand with over 600 locations spanning 6 continents. Bodybuilding greats such as Arnold Schwarzenegger, Lou Ferrigno and Franco Columbu worked out at the original Gold's Gym, which went on to become the most legendary gym in the world. In the fitness industry, the brand enjoys cult status and universal appeal with 96% aided brand awareness.
We attribute much of our success to our company culture. We're down-to-earth, reliable, and entrepreneurial - - but also enthusiastic, collaborative, and creative.
If this feels like you, we can't wait to get your application!
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